Are you worried about where your project information is stored? A third of the respondents to Mail Manager’s latest annual research are. Indeed, they are very concerned about their project information not being readily available.
Heightening that worry, the 2023 State of AEC Project Management Research Report also reveals that the number of businesses experiencing disputes is on the rise. More than 550 senior construction professionals worldwide responded to Mail Manager’s questions, and 91% reported a dispute. That’s an increase from the 2021 report’s figure of 63% and the 2022 report’s 78%.
Project scope changes, payments and timeline disagreements continue to be the leading causes of these disputes. “Considering the majority (85%) of project scope information resides in emails and formal documents, and firms cannot easily access this, it’s hardly surprising that they are continuing to dig themselves into trouble,” the report states.
Email remains easily the most used project correspondence tool. The vast majority of respondents (88%) indicated that the volume of emails has increased in the last 12 months. A similar number (83%) agreed that emails have become more important in their businesses.
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