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People
Construction recruitment process risks deterring candidates
Nadine Buddoo CM People Editor
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The Access Group’s Recruitment and Resourcing Index has revealed a significant gap between candidate experiences when applying for new jobs, which could be preventing them from completing the process.
The index was compiled using various metrics, including user experience of careers pages, the number of questions on an application form, and whether candidates can apply via LinkedIn or need to send a covering letter. The higher the score, the better the candidate experience.
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The index covers analysis of 20 industries, including manufacturing, legal, healthcare and logistics, to find out which ones offer the best candidate experiences.
Topping the index as the industry most likely to struggle to fill positions due to arduous recruitment processes was accounting and finance, followed by automotive and building and construction.
Industry
Average index score
Accounting and finance
109.7
Automotive
111.5
Building and construction
112
Legal
115.1
Architecture
116
Creative arts and design
122.4
Warehousing and distribution
132.9
Transport and logistics
133.7
Healthcare
140.2
Electronics
141
The 10 industries potentially missing out on industry talent
When it comes to the best candidate experiences, consumer-centric industries like retail and ecommerce, and homeware and interiors are leading the way, according to the index.
Industry
Average index score
Retail and e-commerce
158.6
Homeware and interiors
155.6
Tech
152
Telecoms
150.4
Manufacturing
148.2
Energy and utilities
147
Food and beverages
146.9
Fashion
146.8
Hospitality
146.4
Travel and tourism
142.2
Top 10 industries for providing a seamless candidate experience
Improving user experience
Julia Harvie-Liddel, head of recruitment at The Access Group, said: “In today’s competitive jobs market, organisations cannot afford to risk losing candidates at the final stage because of poor experiences with their website and arduous application forms.
“The good news is that with a few improvements, employers could see a vast improvement in the number of people who complete their application form.
“Make sure your careers pages or microsite is performing well from a technical perspective. Like customers, candidates will be put off by sites that are slow to load or don’t display properly on a mobile, so ask your digital team to check its Core Web Vitals (CWV). Just as important is updating your website with the latest roles and engaging content – everything from rewards and benefits to company life.”
To view the full Recruitment and Resourcing index, click here.
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