As an industry, we need to go beyond the bare minimum and seek out the highest possible standards, says Caroline Gumble
We recently published the CIOB Guide to Quality Management in Construction: Site Production and Assembly. Most CM readers will be aware that the CIOB has made improving quality in construction a priority in recent years. Our president, Mark Beard, made it the theme of his presidential year, backing the CIOB in maintaining quality in construction as an area of focus.
His quote, when launching the guide, was that “members are the standard-bearers for quality in the industry. The vast majority of building work that takes place is of high quality, but our customers have a right to expect more. Regrettably, many parts of our industry are stuck in old ways of working, and for this reason, I urge members to champion the new guide, to embed it into your businesses and help everyone in our industry rediscover the pride in doing the job right first time.”
As a call to action to members – and the wider construction community – I echo Mark’s comment. We can’t embed a culture of quality within the industry unless we all raise the issue and share the resources and knowledge we have.
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